privacy and Conditions

Welcome to Home Needs Pro (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Background and Key Information

(a) Application of this Policy: This Policy applies to all individuals who access or use our services, including the Professional Services offered by service professionals through our platform. By using our platform, you consent to the collection, storage, usage, and disclosure of your personal data as outlined in this Policy.:

Review and Updates: We regularly review and update our Privacy Policy to ensure compliance with legal requirements and to reflect changes in our practices. It is important that your personal data is accurate and current. Please inform us of any changes to your personal information to help us maintain accurate records.

(c) Third-Party Services: Our platform may contain links to third-party websites or services. We do not control or endorse these third-party services and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

2. Personal Data We Collect

We collect different types of data to provide and process the following data about you.

• (i) Personal identification information: name, email id, contact number, business name, Gender etc,
• (ii) Identity data such as aadhar number, business registration number, pan cards details,
• (iii) Marketing and Communications Data,
• (iv) Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• (v) Location data: We may collect information about your location if they enable the location services , and
• (vi) Usage Data: information about how you use our website products and services
• (b) We may also collect service provider data for analytical purposes.
• (c) Failure to provide necessary informational data may affect our ability to provide certain services to you

3. How We Collect Personal Data

• (a) We collect personal data through
• (i) Direct Interactions,
• (ii) Automated Technologies,
• (iii) Third Parties, or
• (iv) Publicly Available Sources.

4. How We Use Your Personal Data

We utilize your personal data for several purposes, including providing services, personalizing experiences, enhancing our offerings, marketing, fulfilling legal obligations, and ensuring security.

5.Cookies

• (a) We use cookies and similar technologies to enhance user experience, understand user preferences, and analyze site traffic.
• (b) Third-party cookies may also be used for analytics and advertising purposes.

6. Disclosure of Your Personal Data

We may share your personal data with third parties for the purposes outlined in this Policy, including service professionals, affiliates, trusted service providers, and regulatory authorities.

7. Your Rights

You have certain rights regarding your personal data, including access, correction, and opt-out of marketing communications. You can exercise these rights by contacting us.

8. Deletion of Account and Personal Data

You may delete your account and personal data by contacting us. Data related to transactions may be retained as required by law.

9. Transfers of Your Personal Data

Your personal data may be transferred to countries outside your jurisdiction for processing. By using our services, you consent to such transfers.

10. Data Securitys

We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.

11. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy.

12. Business Transitions

In the event of a business transition, your personal data may be transferred as part of the assets.

13. User Generated Content

Content shared by users on our platform may become public and subject to applicable laws. Users are responsible for complying with relevant laws when sharing content.

14. Updates to this Policy

We may update this Policy periodically, and changes will be communicated to users. It is advisable to review this Policy regularly for updates.

15. Grievance Officer

For questions, grievances, or feedback regarding this Policy or personal data handling, you may contact our grievance officer at info@homeneedspro.com

Thank you for entrusting Home Needs Pro with your personal information. We are committed to safeguarding your privacy and providing a secure and transparent experience.